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Glow wallet setup installation and recovery guide
Glow Wallet Setup Installation Guide and Recovery Process Steps
Download the application exclusively from the official source, your device's app store, to eliminate the risk of counterfeit software. Before initiating the process, ensure you have a reliable method for physically recording a sequence of words; a dedicated notepad is superior to a temporary digital file.
During creation, the interface will generate a 12 to 24-word secret phrase. This phrase is the master key to your funds and accounts. Transcribe each word in the exact order presented, verifying the spelling twice. This single action is the most critical step for permanent asset control.
Immediately after recording, store the written phrase in a secure, offline location, such as a fireproof safe or a safety deposit box. Never share a photograph, digital copy, or the phrase itself with anyone. The software will never request it for customer support purposes.
Should your device be lost, damaged, or replaced, reacquire the application from the same official source. Select the option to restore an existing account and input your secret phrase precisely. This action will completely regenerate your financial access, including transaction history and contacts, on the new hardware.
FAQ:
What are the minimum system requirements to install the Glow wallet on my computer?
You need a computer running a 64-bit version of Windows 10 or 11, macOS 10.15 (Catalina) or newer, or a mainstream Linux distribution like Ubuntu 20.04+. Your device should have at least 4GB of RAM and about 200MB of free storage space. A stable internet connection is required for downloading the installer and for the wallet to synchronize with the blockchain.
I lost my recovery phrase. Can I get my funds back?
No. The recovery phrase is the only way to restore access to your wallet and funds if you lose your device or forget your password. The Glow wallet developers or any other service cannot Recover Glow Wallet it for you. The phrase is generated and stored only on your device. If it's lost and you also lose access to the wallet file, the funds are permanently unrecoverable.
During setup, the software shows a 12-word list. What do I do with it?
That list is your recovery seed phrase. Write down each word in the exact order shown on a piece of paper. Do not save it on your computer or take a screenshot. Store this paper in a secure, private place, like a safe. This phrase is used to rebuild your wallet on a new device. After writing it down, the wallet will ask you to confirm the phrase by selecting the words in the correct sequence to verify your backup.
After installing Glow, my antivirus software flagged it. Is this normal?
Sometimes, antivirus programs may flag cryptocurrency wallets because they create files that behave similarly to some types of malware, like modifying system files for encryption. As long as you downloaded the Glow wallet installer from the official website (glowwallet.io) or its verified GitHub repository, the warning is a false positive. You can add an exception for the Glow wallet folder in your antivirus settings to prevent this. Ignore downloads from unofficial sources.
I installed Glow on my laptop. How do I use the same wallet on my phone?
You cannot directly install the same wallet file on two devices. Instead, you must perform a recovery on your phone. Install the Glow wallet mobile app from the official app store. Open it and choose the "Restore from Recovery Phrase" or similar option. Enter your 12-word seed phrase exactly as you wrote it during the initial setup on your laptop. This process will create a synchronized copy of your wallet on the new device, giving you access to the same funds and transaction history.
I downloaded the Glow wallet app. What are the first steps I should take right after opening it for the first time?
When you first launch the Glow wallet, you'll be presented with a clear choice: "Create New Wallet" or "Restore Wallet." Since this is a new setup, select "Create New Wallet." The app will then generate your unique 12-word recovery phrase. This is the most critical part of the setup. Write down each word in the exact order shown on a piece of paper. Do not save it on your phone or computer. After recording it, you'll be asked to verify the phrase by selecting the words in the correct sequence. Once confirmed, you can set a wallet PIN for daily access. This PIN protects the wallet on your device, while the recovery phrase is your backup for any device.
My phone was lost. I have my 12 words from Glow. How do I get my wallet and funds back on a new device?
Install the official Glow wallet app on your new device. On the initial screen, choose "Restore Wallet." You will be prompted to enter your 12-word recovery phrase. Type the words manually, in the correct order, with a single space between each one. Double-check for spelling errors. After entering the phrase, the wallet will rebuild your account. This process can take a minute. Once completed, you will see your previous wallet address and transaction history. Your funds are stored on the blockchain, not on your old phone, so they will appear as soon as the wallet is successfully restored. You will then set a new PIN for this device.